![]() General Troubleshooting: Installing Office 365įor questions or additional help, open a work order at, email or call the ITS Helpdesk at 26.You receive a "Something went wrong" error These instructions are for users with Microsoft 365 A3 licenses who wish to download Office 365 applications to Windows or Mac OS.There's more than just Word, Excel and PowerPoint! Download the individual Office 365 apps for your mobile device.įind out what other apps you can download! This includes Microsoft Word, PowerPoint, Outlook, Excel. When you see the screen below, you are all done and ready to use Office 365. UC Merced students, faculty, and staff are given free access to the entire Microsoft Office Suite. If you use a Microsoft service like, OneDrive, Xbox Live, or Skype, you already have an account. Sign-in with your Andrews email address and password.ĭuring the installation, the installer may offer you a 'walk-through' of Office 365 or you may skip to the end and wait for the installation process to finish. 1 Sign in with your Microsoft account You'll use your Microsoft account for everything you do with Microsoft 365 or Office. If prompted, verify which type of account you are using: Select Organizational Account since this service is provided through Andrews University. Follow the instructions to complete the installation.ĭo not restart, turn off your device or go offline during the installation process. The installation process may vary depending on the device you are using (Windows/Mac). Office 365 will start downloading and may take a few minutes. Sign-in with your Andrews email address and password at: Download & Install Office 365 Desktop Apps
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